Authorized Warranty Center
Sew & Vac, Inc. is an authorized warranty repair center for Miele, Riccar, RugDoctor, and Oreck vacuum cleaners, as well as Janome sewing machines.
What’s an authorized warranty repair center?
Basically, we serve as an intermediary and work closely with the manufacturer in order to provide regional warranty services for our local market. All warranty repairs are subject to the requirements determined by the respective manufacturer and will be detailed in the corresponding owner’s manual.
While the vast majority of repairs are completed in-company, certain warranty situations are required to be sent to the manufacturer for repair. Please note that manufacturer’s warranties are designed to cover parts that are defective in materials and workmanship. Failures caused by improper maintenance or repair, abuse, normal wear and tear, misuse, neglect, or events beyond the control of the manufacturer fall outside of the respective warranty program.
If you have any questions regarding warranty information, please contact us or visit one of our showrooms to learn more.